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Client Solutions Architect

Location: Toronto, ON, Canada

Department: Sales

Type: Full Time

Min. Experience: Mid Level

The Customer Solutions Architect will support sales and customer management by communicating how iNTERFACEWARE and its IGUANA® Integration Engine, can solve customer challenges in health care integration. The role requires the candidate to engage business and technical audiences by:

  • Delivering the story of our software and services
  • Displaying an understanding of healthcare IT domain and common solutions
  • Analyzing our customers’ business requirements

The full-time position offers the opportunity to expand the role as you develop.



Use technical expertise to engage customers on solutions analysis.
Present software and solution demonstrations.
Support response to formal requests for information and proposals (RFI/RFP).
Facilitate scoping and definition of client-facing projects.
Assist in developing and maintaining training assets that help our customers learn our product.
Assist in developing and maintaining training assets that help our employees work better and learn about our customers’ needs.
Deliver software training to new and existing customers.



A Communicator: You have excellent written and presentation skills.

A Team Player: You are able to foster and maintain excellent relationships with clients and internal stakeholders.

A Manager: You have strong time management skills, the ability to manage various documents, the ability to multi-task, prioritize and meet tight deadlines, and you are comfortable working in a fast-paced environment and detail oriented.



Post secondary education in technology
A minimum of 2 years of relevant IT and/or healthcare industry experience.
Intermediate knowledge of PowerPoint, Word, Outlook and Excel.
Experience sufficient to perform the essential functions of the job as determined by the Company.



iNTERFACEWARE is a profitable and growing technology Company that has been operating for many years. The Company provides a generous benefits and vacation policy as well as workplace flexibility. A competitive compensation package will be provided.

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